Fake Microsoft Warnings
Full-screen “virus detected” messages can impersonate Windows or Microsoft and demand a call. A webpage cannot verify your entire computer is infected.
SJK SCAM DEFENSE / POWERED BY MORTSEC
GOT
SCAMMED?
TAKE CONTROL.
Scary computer popup, suspicious support call, unexpected charge, or remote-access concern? Stop interacting. SJK helps you assess the situation, protect your accounts, and take the next safe step.
REMOTE-FIRST SUPPORTREAL TECHNICIANSNO SCARE TACTICS
MORTSEC / PROTECT • DETECT • DEFEND
SJK SCAM DEFENSE / FIELD GUIDE
COMMON TRAPS.
REAL DEFENSE.
Know what to look for before you give a stranger your time, money, or screen.
Bogus Renewals
Unexpected Geek Squad, Norton or McAfee invoices try to convince you to call a number to “cancel” a charge that may not exist.
Gift Card Demands
Stop if anyone asks you to pay a support fee with gift cards, cryptocurrency or Bitcoin. Verify charges and identities independently.
Unsolicited Support
Someone claiming they detected problems on your computer calls you first. Hang up and contact a provider using a number you find yourself.
Browser Hijacking
Persistent pop-ups may come from browser notification permissions, extensions or unwanted software. Avoid clicking the advertised “fix.”
Unwanted Access Tools
If you were pressured to install AnyDesk, TeamViewer or UltraViewer for a stranger, stop and get advice before reconnecting.
MORTSEC / THE INTERACTIVE FIELD GUIDE
Would you recognize a fake warning?
Practice using the real decision buttons inside a simulated browser. Everything stays safely inside this educational page.
CLEAR SERVICES / REAL SCOPE
CHOOSE YOUR DEFENSE.
Not every warning needs deep malware removal. Choose the right starting point, and ARES will carry your selection into the request.
01 / PC HELP EXPRESS
Quick Security Evaluation
Starting at
$79.99
Remote-first, eligible Windows PC popup and quick troubleshooting concerns. No Mac or on-site coverage under Express.
SELECT QUICK HELP ↗02 / SPECIALIST SECURITY
Malware & Scam Help
Starting at
$99
Investigate suspected infections and scams, review symptoms, and recommend removal or recovery steps according to scope.
GET MALWARE HELP ↗03 / SJK FLAGSHIP
SJK Standard Security Support
Flagship session
$120
Professional personal IT support with security-focused troubleshooting, within the Standard service scope (generally up to two hours).
CHOOSE STANDARD ↗Service availability, eligibility, scope and any additional work are confirmed by SJK before the appointment. Pricing shown does not include taxes or separately authorized parts or services. We never promise that every infected computer can be restored.
IMMEDIATE
RESPONSE
CHECKLIST
- STOP ALL INTERACTION
Hang up. Close suspicious tabs if possible. Do not send money, gift cards, crypto or access codes.
- CONTACT YOUR BANK
If you paid or shared financial information, contact your bank or card issuer using its official number.
- CHANGE CRITICAL PASSWORDS
Using a trusted separate device, update email, banking and primary account credentials and enable multifactor authentication.
- EVALUATE SYSTEM INTEGRITY
If you gave remote access or suspect malware, disconnect the session and ask SJK to review next steps before reconnecting.
Eligible Windows remote quick support
GET QUICK HELP ↗Scope-based malware and scam assistance
GET SECURITY HELP ↗Comprehensive flagship support session
CHOOSE STANDARD ↗