SJK / THE SERVICE DESK

TECH SUPPORT.
WITHOUT THE RUNAROUND.

From a frozen laptop to a full business setup. One experienced team, clear starting points, and a real person behind every request.

Service quotes cover technician time and expertise, not a guaranteed first-call repair. View payment and refund terms.

SJK / SERVICE PHILOSOPHY ● HUMAN SUPPORT
REAL TECH
SUPPORT.
ON YOUR
TERMS.
CORPORATE EXPERTISE / PERSONAL CARE DFW · REMOTE NATIONWIDE

GAMING SUPPORT / MISSION SELECT
Compare SJK support tiers in a console-style loadout, explore specialist add-ons, and discover the limited-time $199 gaming bundle.

OPEN GAMING LOADOUTS ↗

SJK CREATIVE STUDIO / THE NEW DIVISION

WE BUILD
BUSINESSES ONLINE.

Beautiful websites. Memorable branding. Professional business email. One team that handles both the look and the technology.

EXPLORE CREATIVE STUDIO ↗
WEBSITE LAUNCH SPECIAL$500INCLUDES MARKETING KICKOFFASK ARES TO GET STARTED ↗
SJK / PLAN YOUR SUPPORT

RIGHT SUPPORT.
NO SURPRISES.

Choose what fits your needs. SJK Standard is our $120 flagship. Express is for eligible Windows issues. Specialist projects receive a separate quote.

01 / QUICK SUPPORT

PC HELP EXPRESS

Eligible Windows support. Remote-first nationwide.

STARTING AT$79.99
START QUICK SUPPORT
02 / THE FLAGSHIP

SJK STANDARD

Personalized troubleshooting, typically up to approximately two hours.

SJK STANDARD$120
CHOOSE SJK STANDARD
03 / PROJECTS

SPECIALIST WORK

Advanced setups, builds and business IT priced by project.

AGREED SCOPECUSTOM QUOTE
DISCUSS YOUR PROJECT
COMPARE ALL FEATURESSee what each service includes, excludes, and quotes separatelyVIEW DETAILS
Detailed support comparison of PC Help Express, SJK Standard and SJK Specialist Work by coverage category.
FEATURE / SERVICE PC HELP EXPRESSFROM $79.99START QUICK ↗ SJK STANDARD$120 · FLAGSHIPCHOOSE STANDARD ↗ SPECIALIST WORKCUSTOM QUOTEGET A QUOTE ↗
Eligible Windows quick fixesSingle-issue support for qualifying Windows PC concerns. Included: Eligible issues Quoted separately: By agreed scope
Nationwide secure remote supportA real technician connects only after you approve the session. Included: Available Conditionally available: When applicable
Personalized PC troubleshootingBroader troubleshooting for home and work computers. Not included: Not in Quick Quoted separately: By quote
Service scope confirmed up frontYou know the approved plan and price before service begins. Included: Confirmed Included: Approved quote
Quick, eligible Windows issueFocused assistance when a problem qualifies for Express. Included: Quick support Quoted separately: By agreed scope
Approximately two hours of personalized supportTypical SJK Standard session; final scope confirmed before work. Not included: Not included Quoted separately: Hours quoted
Multi-issue or advanced diagnosticsComplex or layered troubleshooting may require broader service. Not included: Not included Quoted separately: By quote
Dedicated malware removalA separate security service; malware removal starts at $99. Not included: Separate Quoted separately: Security quote
Custom gaming and workstation buildsAssembly, configuration, and build projects start at $250 labor. Not included: Not included Quoted separately: By quote
Business IT and systems projectsInfrastructure, networking, and ongoing business technology work. Not included: Not included Quoted separately: By quote
DFW on-site visitsIn-person appointments start at $199 and are separate from remote rates. Not included: Remote only Quoted separately: From $199
Parts and replacement hardwareComponent costs are not included in support starting prices. Not included: Extra Separate charge: Extra
Real SJK technical supportProfessional guidance rather than an anonymous support marketplace. Included: Included Included: Included
Price and scope approved before workAny extra work is explained and agreed before it begins. Included: Confirmed Included: Approved quote
Customer-controlled remote accessRemote sessions require your permission; no unsolicited connection. Included: Required Conditionally available: When remote
Included Not included Separately quoted
NOT SURE? ASK ARES ↗

Prices are starting points or stated service rates, not unlimited coverage. Express is Windows-only and remote-first. Standard typically covers up to approximately two hours, subject to the agreed scope. DFW on-site support starts at $199, custom build labor from $250 and dedicated malware assistance from $99 as separate services. Parts, additional labor and tax are not included unless expressly quoted. Customers approve scope before service.

01 / HELP FROM WHEREVER YOU ARE

REMOTE SUPPORT.
HUMAN CONNECTION.

Whether it's your everyday PC or your work-from-home setup, get guidance from an SJK professional without packing up your computer. You remain in control of every remote session.

EXPLORE REMOTE SUPPORT ↗
Laptop with friendly illustrated companion representing remote support from anywhere
Smart thermostat and connected-home interface illustration
02 / MAKE TECHNOLOGY FEEL SIMPLE

YOUR SMART HOME.
JUST SMARTER.

Wi-Fi, connected devices and the technology around your home should work together—not compete for your attention. We'll help you make sense of it.

EXPLORE SMART HOME SUPPORT ↗
03 / DALLAS–FORT WORTH, IN PERSON

WHEN YOU NEED
US THERE.

Some things need hands-on expertise. Our DFW on-site visits start at $199, with the scope and appointment confirmed before work begins.

REQUEST ON-SITE SUPPORT ↗
On-site service car and technician tools illustration

FIND YOUR THING / SJK EXPERTISE

BUILT FOR EVERY
KIND OF TECH LIFE.

Browse by need, or skip the labels and tell ARES what is happening in your own words.

15 SERVICES · ONE SUPPORT TEAM

SJK STANDARD01

Personal IT Support

Slow computers, software problems, tech questions and home PC care.

REMOTE SUPPORT02

Remote Computer Support

An experienced technician helps nationwide, after you approve the session.

SJK Standard $120
DIAGNOSTICS03

Repair & Diagnostics

BSOD crashes, Windows problems, hardware symptoms and stability.

Diagnostics from $79.99
MORTSEC04

Scam & Malware Defense

Fake Microsoft popups, suspicious invoices, malware and account-security concerns.

Malware from $99
GAMING05

Gaming Performance

Frame drops, GPU issues, game crashes, drivers, upgrades and stability.

BUILD LAB06

Custom PC Builds

Complete gaming and workstation builds, guidance and assembly.

Build labor from $250
BUSINESS07

Small Business IT

Workstations, networking and responsive support for growing teams.

Quoted to scope
WORKSTATIONS08

Creative & Pro Workstations

High-performance configurations for creators and demanding applications.

Quoted to scope
SMART HOME09

Wi-Fi & Smart Devices

Connected homes, printers, networks and devices that should just work.

Quoted to scope
IN PERSON010

DFW On-Site IT

A real technician at your home or office in the Dallas–Fort Worth area.

Starting at $199
PATIENT SUPPORT011

Senior-Friendly Help

Unhurried explanations and considerate support without pressure.

ONGOING CARE012

SJK Support+

A familiar team, proactive check-ins and continuity across 3, 6 or 12 months.

From $249 / term
CREATIVE STUDIO / FLAGSHIP13

Website Design & Launch

Our $500 starter website special, including a marketing kickoff.

BRAND IDENTITY14

Logos, Branding & Graphics

Identity design, promotional material, business cards, flyers, banners and vinyl decal artwork.

Quoted by project
BUSINESS FOUNDATIONS15

Business Email & Google Workspace

Professional domain email, Google Workspace configuration and email security setup.

Quoted by scope
SUPPORTAll servicesPC Help ExpressJoin remote supportSupport+ plansContact SJK
SPECIALISTSGaming & custom buildsBusiness ITRepair & diagnosticsScam defenseKnowledge center
COMPANYAboutCustomer storiesPrivacy policyTerms of serviceFair use policyAccessibility