FOR THE QUICK FIX
GET UNSTUCK.
Simple, eligible Windows PC issues. Nationwide, remote-first support from real SJK professionals.
- Eligible Windows quick fixes
- Nationwide remote-first help
- Scope confirmed before work
SJK CREATIVE & TECH / REIMAGINING SUPPORT
Corporate-level IT expertise. Personal by design. From everyday tech support to websites and creative services, we help your home and business move forward—with real people and no runaround.
Two hours of Advanced Gaming PC Support. One complimentary Call of Duty: Modern Warfare 4 Standard Edition digital game with qualifying purchase. Real technicians. Real support.
Button opens the live SJK ARES service-request intake with bundle preselected. Platform and code availability confirmed before payment. Full terms.
SJK / EXPERT SERVICES
Choose the support that fits. No surprise upgrades, no confusing packages, and no need to explain your problem twice. ARES remembers your selection.
FOR THE QUICK FIX
Simple, eligible Windows PC issues. Nationwide, remote-first support from real SJK professionals.
FOR REAL PEACE OF MIND
Our signature personalized IT support experience. Professional troubleshooting, typically up to approximately two hours.
WHEN THE PROJECT IS BIGGER
Complex diagnostics, advanced setups, systems engineering, and ongoing business or creative technology projects.
Choose what fits your needs. SJK Standard is our $120 flagship. Express is for eligible Windows issues. Specialist projects receive a separate quote.
Eligible Windows support. Remote-first nationwide.
Personalized troubleshooting, typically up to approximately two hours.
Advanced setups, builds and business IT priced by project.
| FEATURE / SERVICE | PC HELP EXPRESSFROM $79.99START QUICK ↗ | SJK STANDARD$120 · FLAGSHIPCHOOSE STANDARD ↗ | SPECIALIST WORKCUSTOM QUOTEGET A QUOTE ↗ |
|---|---|---|---|
| Eligible Windows quick fixesSingle-issue support for qualifying Windows PC concerns. | Included: Eligible issues | Included: Covered | Quoted separately: By agreed scope |
| Nationwide secure remote supportA real technician connects only after you approve the session. | Included: Available | Included: Available | Conditionally available: When applicable |
| Personalized PC troubleshootingBroader troubleshooting for home and work computers. | Not included: Not in Quick | Included: Typically included | Quoted separately: By quote |
| Service scope confirmed up frontYou know the approved plan and price before service begins. | Included: Confirmed | Included: Confirmed | Included: Approved quote |
| Quick, eligible Windows issueFocused assistance when a problem qualifies for Express. | Included: Quick support | Included: Included | Quoted separately: By agreed scope |
| Approximately two hours of personalized supportTypical SJK Standard session; final scope confirmed before work. | Not included: Not included | Included: Typically included | Quoted separately: Hours quoted |
| Multi-issue or advanced diagnosticsComplex or layered troubleshooting may require broader service. | Not included: Not included | Conditionally available: If in scope | Quoted separately: By quote |
| Dedicated malware removalA separate security service; malware removal starts at $99. | Not included: Separate | Separate charge: Separate service | Quoted separately: Security quote |
| Custom gaming and workstation buildsAssembly, configuration, and build projects start at $250 labor. | Not included: Not included | Not included: Separate build | Quoted separately: By quote |
| Business IT and systems projectsInfrastructure, networking, and ongoing business technology work. | Not included: Not included | Not included: Separate project | Quoted separately: By quote |
| DFW on-site visitsIn-person appointments start at $199 and are separate from remote rates. | Not included: Remote only | Separate charge: Separate visit | Quoted separately: From $199 |
| Parts and replacement hardwareComponent costs are not included in support starting prices. | Not included: Extra | Separate charge: Extra | Separate charge: Extra |
| Real SJK technical supportProfessional guidance rather than an anonymous support marketplace. | Included: Included | Included: Included | Included: Included |
| Price and scope approved before workAny extra work is explained and agreed before it begins. | Included: Confirmed | Included: Confirmed | Included: Approved quote |
| Customer-controlled remote accessRemote sessions require your permission; no unsolicited connection. | Included: Required | Included: Required | Conditionally available: When remote |
Prices are starting points or stated service rates, not unlimited coverage. Express is Windows-only and remote-first. Standard typically covers up to approximately two hours, subject to the agreed scope. DFW on-site support starts at $199, custom build labor from $250 and dedicated malware assistance from $99 as separate services. Parts, additional labor and tax are not included unless expressly quoted. Customers approve scope before service.
PC Help Express is Windows-only and remote-first, starting at $79.99. SJK Standard is the $120 flagship. If your issue needs a different level of care, we explain the scope before moving forward.
VIEW ALL SERVICES ↗SJK / MORE WAYS WE HELP
One direct path to ARES, whether you have a broken computer, a vision for a new build, or a growing business.
Pricing shown is a service starting point or stated rate, not unlimited coverage. Scope, eligibility, taxes, and parts are confirmed before work begins.
THE SJK DIFFERENCE / HUMAN TECHNOLOGY
Great technology support should feel like someone is on your side—not like you're taking a number. From the everyday laptop to the workstation that powers your livelihood, SJK brings professional IT thinking home.
THE SJK STORY ↗ARES / YOUR SUPPORT CONCIERGE
Explore your options with ARES. The original interactive experience is preserved below.
THE RIGHT HELP / NO GUESSWORK
THE SJK EXPERIENCE
The thoughtful IT experience companies count on—made personal for your home, work, gaming, and everything connected.
DESIGNED AROUND YOU ↗
Real answers from experienced technicians.
Enterprise-grade thinking without the enterprise runaround.
From everyday devices to custom workstations.
PC HELP EXPRESS / POWERED BY SJK
Remote-first Windows PC support nationwide. Straightforward help from real IT professionals.
STARTING AT $79.99
START QUICK SUPPORT ↗Choose the right quick-support path.
Tell us what your Windows PC is doing.
Your technician confirms a secure session.
Get clear next steps from a real professional.
SJK CUSTOM GAMING & PERFORMANCE
Custom gaming PCs, graphics upgrades, airflow and performance-focused configurations—assembled around your needs, budget and the games you actually play.
SJK SCAM DEFENSE
Fake Microsoft warnings, bogus renewals, remote-access fraud, and cryptocurrency payment scams. Know the signs. Protect your devices.
GET SECURITY HELP ↗Never call a number shown in a frightening browser popup. Never pay a stranger with gift cards or crypto to “fix” your computer.
EXPERIENCE IT / SJK MORTSEC LAB
See how a fake tech-support alert manipulates people. Practice making the safe choice in a clearly labeled simulation.
WHO WE ARE / THE PEOPLE BEHIND SJK
We started SJK because expert IT support shouldn't be reserved for corporate employees. The human side of technology isn't an afterthought—it's our entire reason for being.
MEET SJK ↗

A LONGER RELATIONSHIP / SJK SUPPORT+
Keep a familiar support team close. Regular check-ins, priority scheduling, and continuity across the tech you depend on.
One proactive technical check-in, priority scheduling, and system continuity.
EXPLORE FOUNDATION ↗ESSENTIAL+ / 6 MONTHS$450 / termCheck-ins approximately every 6–8 weeks and personalized guidance.
EXPLORE ESSENTIAL+ ↗PREMIUM ELITE / 12 MONTHS$750 / termMonthly maintenance touchpoints, planning and concierge access.
EXPLORE PREMIUM ELITE ↗Membership benefits are subject to written plan terms; repair labor is not unlimited. SEE COMPLETE BENEFITS AND TERMS ↗
> Technology acting up?
> Talk to SJK first.
> Your screen. Your permission.
JOIN REMOTE SUPPORT / SJK CREATIVE & TECH
Great support shouldn't require packing up your computer or driving across town. Connect with an SJK professional for guided, permission-based remote assistance—from wherever you are.
Remote access requires a session invitation from a verified SJK technician and your approval. This interactive computer is a guide, not a live remote connection.
FREE HELP / FROM THE SJK TECH TEAM
BitLocker screen, blue screen, startup failure, or a gaming PC that won’t cooperate? Our free guides help you understand the problem and know when to call a technician.
Locked out by BitLocker? Learn how to identify the recovery key ID, check your Microsoft or work account, and get remote help from SJK.
READ FREE GUIDE ↗Try practical first steps for Windows startup errors, automatic repair and boot loops. Know when to stop and get remote PC support.
READ FREE GUIDE ↗Windows blue screen or stop code? Learn how to document the error, check recent changes and get practical troubleshooting help.
READ FREE GUIDE ↗Gaming PC black screen, crashes or Secure Boot errors? Check the basics and learn when to get expert troubleshooting.
READ FREE GUIDE ↗SJK CREATIVE & TECH / NEXT STEPS
Tell us what you need. We'll help you find the right next step.
ARES collects your service details and submits them to SJK. A real technician confirms scope and next steps.